Rivo – Code Invokers

Rivo.io is a customer engagement and loyalty platform tailored for e-commerce businesses

Rivo.io is a customer engagement and loyalty platform tailored for e-commerce businesses looking to drive growth by creating personalized, rewarding experiences for their customers. The platform provides businesses with tools to set up loyalty programs, capture customer feedback, and offer tailored promotions, all aimed at enhancing customer retention and increasing revenue.

Core Technologies

→ Project Objective

Create a more intuitive interface that allows users to easily set up and manage loyalty programs, track customer engagement, and navigate through the platform’s features.
Integrate the platform’s loyalty, feedback, and promotional tools into a unified system that provides a seamless workflow for users.
Offer clear, actionable insights by improving the presentation of customer engagement metrics, enabling businesses to track performance and adjust strategies quickly.
Ensure that the platform is fully responsive and optimized for mobile devices, as e-commerce businesses often need to manage their operations on the go.

→ Problem Statement

Rivo.io’s previous interface struggled with user experience issues that hindered e-commerce brands from efficiently setting up and managing their loyalty programs. The platform’s design lacked clarity in its navigation, making it difficult for users to find key features, customize loyalty offers, and access customer data.

Moreover, the feedback and promotions tools were not well-integrated, leading to confusion among users about how to best utilize the platform’s full potential. Rivo.io needed a redesign that emphasized ease of use, integration of core tools, and better data visualization to help businesses make informed decisions.

Our key features

Key features refer to the essential characteristics or attributes that define a product, service, or project

All-in-One Dashboard:

A unified dashboard that displays an overview of loyalty program performance, customer feedback, and promotional campaigns in one place. Users can easily navigate between tools without leaving the main screen.

Customizable Loyalty Programs:

The platform offers a variety of customization options, including tiered rewards, point systems, and personalized offers. Businesses can tailor their loyalty programs to fit their customer base and business goals.

Real-Time Data and Analytics:

Detailed analytics provide real-time insights into customer engagement, loyalty program performance, and promotional effectiveness. Data is presented in easy-to-read charts and graphs, enabling users to make quick adjustments.

Automated Feedback Collection:

Rivo.io’s feedback tool allows businesses to automatically collect customer reviews and comments. Users can integrate this feedback into their loyalty programs by offering rewards for reviews.